NBN FAILS

Malcolm Turnbull promised us faster, cheaper NBN delivered by the end of 2016. But instead he made it slower, doubled the cost and doubled the delivery time.

People have been contacting me to share their frustration with the NBN for years.

We know that Malcolm Turnbull has stuffed the NBN - it’s time to lose the secrecy. Share your experience and #NBNfails so together, we can show Malcolm Turnbull and the Liberals that their second-rate NBN just doesn’t cut it.

 

 

 

 

 


Showing 210 reactions

  • Michela Ledwidge
    commented 2018-07-02 10:29:59 +1000
    I run a media & entertainment studio in George Street, Haymarket – mod.studio. This year we’ve worked with Sony Interactive Entertainment, Epic Games, and we’re a founding partner of the University of Sydney MOTUS Lab working on the bleeding edge of research into photorealistic human avatars. Yet we operate our studio on an embarassingly slow ADSL2+ connection. There is fibre into our building. We can literally see a Telsta Exchange a block away looming over the street like a Vogon spaceship. NBN is months behind the scheduled connection date.


    On a monthly basis I get calls from TPG offering to connect us on the basis that “our fibre is in your building” but due to the supposed presence of NBN, TPG doesn’t sell an equivalent fibre package to the NBN offerings. “$100 (a month) is the area where NBN services are suitable”.


    In other words, no fibre for us for less than $320/month. While I have a decent 1Mb FTTB connection now in my Surry Hills apartment for $80/month from TPG, I can’t get anything equivalent for my business 20mins down the road. Because of the NBN and until the NBN.


    I don’t pretend to understand the fully story of why it is impossible to pay around $100/month for fibre on George St Sydney in 2018 but clearly “the market” created by NBN is screwed and opportunities are being lost in economic and social capital. If things are so bad in the heart of our biggest city, how on earth are things to function in remote areas?


    I do understand the technicalities of complex rollouts better than most. I set up the first website in NSW in 1993. My first job was webmaster of the National Library of Australia and I helped roll out some of the country’s first web services. I took my NLA jobg instead of an offer from Ozemail, a few months before our PM invested in that fledgling ISP and subsequently made his fortune. I get that things take time but I also remember living in France in the 80s.


    In 1989 every French household had a free online information machine called Minitel. It was a bold government initiative that provided French citizen with world leading network connectivity and supported innovation for decades.

    https://en.wikipedia.org/wiki/Minitel


    I saw the original NBN vision as Australia’s own Minitel. The irony looms large that a PM who made his riches off the seeds of our early Internet history has helped squander Australia’s present and future digital prospects.


    Early internet pioneers like myself remember that Australia had the 3rd highest per capita internet usage in the early 90s. Decades of US investment in our national infrastructure gave us a head start which is now gone. Politics have let us down badly. We can do so much better than this.
  • Joshua Fargher
    commented 2018-07-01 13:30:46 +1000
    Our NBN schedule has been pushed back 3 times since moving into our newly built apartment block. It is now scheduled for June-July 2020. We cannot get an alternative connection such as TPG FTTB because we don’t meet the minimum unit requirement. I require fast internet for my job and at this rate 2020 is just not going to cut it.
  • Colin Sims
    commented 2018-06-30 11:20:12 +1000
    I think your post card about NBNfail is a bit of a ruse. The fault lies with the initial concept and structure. No other country created a vast quasi govt department to provide fast internet to its citizens. It was never going to work. We have poor NBN service, we complain to NBN and are told we have to speak to our RSP, we complain to our RSP (in our case Optus) and are told it’s the fault of the NBN. After 18 months we still have very poor internet connection and no one cares. Most countries have far superior speeds with out intermittent drop outs. Our neighbours across the Tasman can get up to 900 mbps provided by their preexisting telco – not a useless bureaucracy style organisation dreamt up by to failed Labour leaders.
  • Jason
    commented 2018-06-29 18:46:27 +1000
    Let’s face it, Labor’s attempt was a an enormous failure before the Libs got on it.
  • Yun Wang
    commented 2018-06-29 00:24:29 +1000
    I am relatively new to Australia, having moved here 18 months ago. Prior to moving here, I have lived in US, Singapore, China and have traveled all over the world.


    I subscribed to NBN shortly after settling in Sydney. To my disappointment, NBN has been one of the most expensive and slowest performing residential network that I have experienced, even when compared to fiber optic network that was available in the US over 10 years ago. All this advertising about NBN’s greatness is underwhelming when compared to every other country that I have lived in. The reality is that NBN’s rollout is merely catching up with the rest of the developed world.


    I recently heard that NBN providers are raising prices due to profitability issues. That is concerning because the price is already quite high. If Australia wants to a leader (or even a player) in developing technology talent, then it needs to provide affordable access to high-speed Internet. I am not affiliated nor familiar with any of Australia’s political parties, but I urge government leaders to treat the Internet as an essential utility of the modern society like you would consider electricity, water, and other critical infrastructure.
  • Press to Meco
    @Gary535d tweeted link to this page. 2018-06-28 10:45:58 +1000
    NBN fails - See Tanya Plibersek's website to add your experiences. http://www.tanyaplibersek.com/nbnfail?recruiter_id=35084
  • Gary Speechley
    commented 2018-06-28 10:45:11 +1000
    Hi. My wife has a consulting company and could do some of her work from home, but with our current ADSL2+ service, that cannot be done. In Alexandria we have some of the oldest copper in the Australian network. Rain and other outages cause degradation in performance or loss of service.


    We are destined to receive the dying fibre-to-the-node technology (FTTN). Nobody, including NBNco, will tell us where the nodes are going – they cite “security reasons” – this despite a representative of NBNco attending a recent Alexandria Residents’ Action Group meeting.


    Indeed, there are opportunities for me to work from home as well – but if our available bandwidth cannot support one of us working from home, it certainly cannot support two.


    Operating a home-based business as a principal, or working from home as an employee of another company, cannot be done successfully and reliably.


    We run a home server that provides file synchronisation to our laptops and portable devices, especially useful when travelling. We run our own cloud server as opposed to Dropbox or other services.


    Our server also supports our web page.


    We operate cloud backup of our systems, and if a software update or other change occurs, it can take a week for our machines to synchronise to the cloud backup – and additionally this has to be scheduled for out of hours so as not to affect the other services our server provides.


    I am a software developer, and regularly have to download the software development kits to keep up to date with current developments. At 32 GB per full SDK, as well as another 6 GB for the development suite, this is basically impossible and I have to source those files by other means. This does not include the regular operating system and application updates that occur – MacOS, Windows 10, Microsoft Word and Wolfram Mathematica as examples.


    On 23rd January I received “exciting” news that the NBN was coming to us in “the next four months”. FTTN. Nothing happened.


    On 16th April I received a notice that the NBN “is now only two months away”. Still FTTN. Nothing happened.


    On 09th May I received a notice that the NBN “is now only two months away”. Still FTTN. Nothing happened.


    On 09th May I received a second notice that “The nbn™ broadband access network is almost available at” my address. FTTN. Nothing happened.


    Since then there has been nothing.


    I was contacted by a reseller who obviously saw that our area is getting “close” to connecting. He was offering a range of plans – but of no use, since we don’t know when the service is going to be available to us. His systems indicated that we would be operational on 29th June 2018. Yeah. Right!


    I had, years ago, registered with NBNco for online progress updates. Checking their site in April, if I recall correctly, showed NBN availability in the July-September 2018 period, and of 22nd May as well as today the NBNco site shows availability in the October-December 2018 period. Still the apallingly inappropriate FTTN,


    My fervent hope is that we are delayed even further and that the crap FTTN is abandoned in favour of fibre-to-the-curb (FTTC).


    There have been articles in the past from 2016 and 2017 stating that fibre to the curb was being trialled, with more than one article indicating that Alexandria was one of the sites to receive FTTC. Seems there may be parts of Alexandria with FTTC, and others with FTTN.


    We do not use streaming services often, though we do have a Netflix account.


    Streaming the free-to-air TV services such as the ABC’s iVIEW will work, but often the service will buffer and / or the image pixellate. For Netflix, we try to download content to another device such as an iPad – from a location with a half-decent service – and then stream from the device to our TV using our internal wifi network.


    If we are streaming video content, we need to ensure that other background services such as software downloads and cloud backups are paused.


    I have made a number of inquiries and requests for information from NBNco through their portal – but the responses are the generic stuff that is on the website anyway. If that information was sufficient, I wouldn’t be asking NBNco for more information, would I?


    NBNco then terminate calls for information / complaints at their discretion, and I have to start the process again. They have achieved one successful outcome, however. I’ve at least given up – for now- in contacting them.


    Our recent experience travelling in Singapore and Malaysia showed a completely different scenario. In Singapore the wifi service was free, and screamingly fast.


    Even through Malaysia the services were free and fast. It was no problem using the internet and making IP-based phone calls (WhatsApp) from the comfort of our beach chairs in Langkawi, Malaysia. On. The. Beach.


    What was originally promised was fibre to the home, and services offering 100 Mb/s – indeed, this would be a lower limit, as optical fibre can easily support speeds of 1 Gb/s or 10 Gb/s.


    What is being offered by FTTN is supposed to be a minimum of 25 Mb/s – which is exactly what ADSL2+ can deliver on good copper (the standard states 24 Mb/s).


    This is innovation and progress?


    I note too that last year an additional $19 billion was “quietly” put into NBNco’s budget. So the costs are certainly blowing out, but they persist with technology that is at the end of it’s life cycle (FTTN) and will not support future demand for bandwidth and services such as 4K / 8K video, virtual reality, remote medicine, or other services.


    What the COALition have done to destroy the NBN is an outrage and represents criminal negligence and incompetence on a truly grand scale.


    Thank you. I hope that something worthwhile can some from your efforts on behalf of the residents and businesses of Alexandria.
  • Mad John
    commented 2018-06-10 00:28:06 +1000
    NBN was coming to me within 18 months over nine years ago, now it is sometime in 2020, WTF!

    I live around 4 klms from the CBD?
  • Mic Francis
    commented 2018-06-02 22:51:02 +1000
    I don’t have NBN, but I wanted to get faster internet speeds, so I went online to see if NBN was in my area yet, nope nothing planned until 2020. it’s not like I live in some rural obscure area… I live a 5 minute walk from Central Station. That’s right, I live in Sydney, biggest most iconic area of Australia, and not considered a priority for the NBN! 2007 was when it was planned, it does not take 13 years to set up outdated technology for basic internet.
  • Charles
    commented 2018-05-26 11:18:34 +1000
    NBN I stalled in my street, now everyone in the street suffers dropouts and lagging.


    The frustrating thing is I’m not even connected to the NBN.


    The installation has simply screwed everyone.


    We could have had World class internet, yet the liberals wanted to appease Rupert Murdoch, and we pay the price for something inferior in every way possible and it more expensive than the original NBN.


    I am extremely angry about this.


    Added to this I speak to thousands of people per year and anyone I speak to about the NBN say it’s the worst decision of their lives.
  • Rachel Shepherd
    commented 2018-05-11 17:39:22 +1000
    Ultimo was supposed to get the NBN in 2013 in the same month of the national election. But the election changed everything and Ultimo (The Technology Quadrant) went from one of the first to get the brand new NBN Fiber to the Home to “not even on the list” as marginal electorates miraculously shot up to the top. My dad in Woy Woy got his NBN in the days before the very, very marginal local election. Most of the apartment buildings in Ultimo gave up and got Fiber to the Basement from an independent contractor.


    After about 3 years Ultimo reappeared scheduled for the Fiber to the Node in September 2017. I waited eagerly. It was still listed as September 2017 as the month of September progressed. Then in the final week of September I noticed that it was now listed as February 2018. In February it became March, then Apr-Jun with the Fiber to the Curb (because we aren’t big enough for a node anyway and this way residents pay the electricity). I just noticed that sometime in May it has become Jul-Sept 2018.


    There is no communication. If I write directly I am advised to register and fed meaningless platitudes. I registered several times but I get all my information by checking the rollout dates. Nothing emerges from the registration, no one tells us anything.


    I don’t care anymore. It has been over 5 years. Even Fiber to the Home is becoming old technology and pretend NBN will still get erratic as the rain hits the ancient copper wiring and decomposing banana peels in the pit, still stutter on HD streaming, still hangup when we are all trying to stream at the same time, still drop out for no apparent reason, still take over 24h to download large computer games.


    It is hard to imagine how it could have more badly managed. Every single aspect of the introduction of the new technology has been stuffed up. The implementation has been glacial and subject to political interference, the technology choices (eg FTTN) were made by someone with no understanding of the modern technology, there are stories of wastage and huge cost inflation, people were actually offered the NBN at lower speeds than the original ADSL2! NBN providers were encouraged to sell packages that they had not paid for, hoping that not everyone would be on at the same time, and pretended that they did not know what happening when it all went wrong. Suddenly the the faster speeds were only available to those who were prepared to spend big. It has been a disaster on all fronts.


    So much for national infrastructure to ride the global technology wave. We look like a classic third world banana republic. Corrupt, archaic and incompetent.
  • Pierre Duparte
    commented 2018-05-06 18:44:56 +1000
    What are you talking about, Tanya? The NBN is Malcolm’s big success. Tony told hime to fuck it up and he did!
  • Pierre Duparte
    commented 2018-05-06 18:44:54 +1000
    What are you talking about, Tanya? The NBN is Malcolm’s big success. Tony told hime to fuck it up and he did!
  • Chris Cameron
    commented 2018-05-06 13:17:54 +1000
    Was sent a Modem by Telstra. I was instructed to simply plug it in and i would be switched over to the NBN. I was offered a range of plans, including varying data speeds. I called Telstra in order to find out where the Node is as this impact considerably on the speed and performance of FTTN. Telstra representative stated that they do not have information about Nodes or the locations of NBN equipment and advised me to call NBN Co. I attempted this, they did not answer the phone after 50 minutes waiting i hung up. I found the node, it is 1000 meters from my house. That means i could only ever get 10 to 12 megabits on a good day and would experience significant drop outs at that distance. Had i accepted the original offer without any research, that is setting out on foot to find the node, i would have potentially paid for speeds I would never get and all my current equipment and services would have been rendered obsolete. Also the Telstra pit outside my house is full of Asbestos.
  • Nick Vasile
    commented 2018-05-03 17:04:13 +1000
    Constant dropouts. 5 nbn technicians visited my home since October 2017 to try and fix 2 of which never bothered to show up. Last tech admitted that nbn was a waste of money and he guaranteed I will have many more dropouts in future. Optus helpless. NBN useless.

    I demand to go back to adsl2 until nbn is properly working. Why is this Government holding us to ransom with its claim that it has to be mandatory..? Fix it first! I didn’t want it. I was happy with my cable internet.
  • Glen Male
    commented 2018-04-28 09:51:39 +1000
    Hi Tanya.. I have read many of the posts complaining about bad or absent service but what I seem to be missing is your solution. Grumbling gets nothing done. What are you actually doing to rectify this problem??
  • Grant McCall
    commented 2018-04-23 17:24:22 +1000
    As it happens, we have a place on the south coast, but primarily live in your electorate in Sydney: the good luck of having been born when property was cheap, relative to what it is today. So, in South Durras, we have a wireless Telstra connection that mostly is pretty fast, whilst in Sydney, we are not in an NBN zone at all.

    Dunno when we might expect to have an NBN connection in Darlington.

    The NBN connection in South Durras is certainly faster than the dial-up we used to have and, perhaps, surprises us from time to time with how fast it can be. But we don’t really test it. We search the internet, send and receive emails: no streaming.

    As I am asked and paid to lecture overseas (about the Pacific Islands), I travel to the USA, Asia and Europe.

    The average hotel and domestic connections I experience overseas – even in Africa’s Gabon! – are very quick, even at the email and web browsing level that I use.

    Last week, I was in Beijing and Chicago where, in both places, airport, domestic and hotel WiFi was noticeably faster than what we experience in South Durras on the NBN.

    Visitors to Australia must be amused at our lowly internet speeds: many that I meet often remark on our worse than Third World service.

    It is not a priority for me, but I pity people who rely on speedy streaming for their entertainments.

    My greater concern for government and opposition reform is our very embarrassing failure at policy on asylum seekers we have penned upon Manus and Nauru: I would gladly go back to the penny post if it would mean our Australian humanity could be restored!

    Is there any way you can influence the fools in charge of Labor to strike a blow for difference?
  • Terence Sheehan
    commented 2018-04-12 10:35:49 +1000
    We’ve had constant drop outs ( more than 20 a day) since Easter.

    I’ve logged a complaint with Telecommunications Ombudsman as Telstra ( and I was an employee for 18 years before all customer service was switched off shore)

    Telstra promises everything and delivers nothing .


    After call after call and after our NBN died completely a tech attended ,great guy Dennis I knew him from my Telstra days .Dennis changed modem and all seemed well but this is the NBN don’t forget the drop outs continued.

    Of course Dennis said now it’s an outside premises problem and call Telstra.


    I did and was told of escalation priority but problem is in exchange and no commitment to restore service as they have to pass complaint on to NBN!


    Is this the 21st Century or not !

    When our Telstra service staff were in Australia 🇦🇺 this remote off shore vague sort of customer service ,which at times is hard to understand because of language barriers was followed with action as we had all the technical staff and field staff on hand ,it wasn’t perfect,we had problems also but for customers it wasn’t the labyrinth of perseverance and angst that it is today.
  • Arris Cm8200
    commented 2018-04-09 23:03:24 +1000
    Add your voice to the frustrated masses!

    Learn how to cope with NBN service failures.

    Share your stories with the public.


    http://www.nobloodynetwork.com.au
  • Arris Cm8200
    followed this page 2018-04-09 22:57:41 +1000
  • Arris Cm8200
    commented 2018-04-09 22:56:29 +1000
    I work in Medical technology solution and I come across NBN failures on a regular basis.

    NBN Co is costing small businesses like ours and the end consumers thousands of dollars in lost productivity and labour because everyone except NBN Co is absorbing the losses they create through their ineptitude.


    There is no recourse and no financial restitution because Turnbull has firewalled NBN Co from any indemnity action. Not even the TIO can act against NBN Co. Any complaints must go through internet service providers who must absorb any associated losses.


    I have just been dealing with a worst case scenario… a medical practice left without any internet, phone or fax…. All of the essentials cut and no-one to take responsibility. Months later, It is still not fixed. Every week or so, a new technician comes out but it never gets fixed. The reason is that they they can never tell where the copper pairs are going out in the street. They can’t trace them properly because they are not trained AND the cables were never marked correctly by Telstra Whole who also sends untrained staff out to fix complex networking problems.


    So, because NBN was orderd, the old copper pairs that COULD have been used as an emergency backup solution are no longer available because of the outlandish policy of re-using those cables.


    I have had enough… Please visit my No Bloody Network! web site and add your voice!

    http://www.nobloodynertwork.com.au
  • Julian Robertson
    commented 2018-03-28 22:07:24 +1100
    3 tech teams, 2 different answers, excuses to my service provider now 4 months without a phone line or internet connection in an existing NBN area with no resolution in sight. Yes I

    don’t have a working phone line. Excuses! Does Bill Morrow get a bonus for this?? Does Malcolm Turnbull get a bonus?? (Biggest wet sail in Australian politics) Will never vote Liberal again. Got any answers???
  • Samantha
    commented 2018-03-16 10:13:49 +1100
    Our NBN has now been playing up for 4 weeks, continual drop outs and messages of streaming issue’s. Lucky to get 5 minutes before it drops out. Had a Tech out who came (before the appointment time) who messaged me to say the problem was located in the pit and fixed. Didn’t wait around to see my husband who had left work early to make the appointed time. Of course was not fixed. These tech’s seem to always come before the appointment time. NBN register the problem fixed ? Another Tech came out yesterday said the problem is in the pit which he can not fix as he is a different type of tech? I told him the other tech said he had fixed the issue in the pit last week. Again no service, NBN register the isuue completed. My daughter has started Uni and she can’t do any work ( all her course info, lectures, study material is online ) Now I’m waiting until the NBN call ME as you can not speak to them drect…. who knows when that will be ? Oh and by the way i am paying for the privelage of this service WHICH I CAN NOT USE !!!!! such value for money. Is this a third world country??? Put be back on ADSL where i paid for a service I could use.
  • Adam Simic
    commented 2018-02-19 15:00:41 +1100
    Here’s my fail. I live in a multi-dwelling unit or as NBN calls it an ‘MDU’. Prior to me moving in a checked the NBN website back in April/May 2017 and confirmed that NBN was going to be in the area around June/July 2017. I was to be moving in June 2017. I live in Potts Point NSW 2011, and for anyone that lives or has lived in the area knows, it’s a well thought up community and area. You’d think in 2017/2018 we’d have the infrastructure to boot. How wrong was I?


    I moved in, connected all of my services ADSL/Phone with Telstra. With the promise that I would move to NBN the moment it came online in my area (slated for July 2017). This date came and went, no order, no NBN and a terrible ADSL service going from 1Mbps to 17Mbps and then back to 1Mbps all day every day.


    Telstra refused to fix anything, they’d say “NBN is now activated in the area, we’ll have to raise the issue with them”. I wasn’t even on an NBN service, I was still with Telstra. Dropouts on my ADSL service continued, I was getting 15 to 20 dropouts per day.


    I work full time, study full time and work part time on a business with two other people. My studies (Network Engineering) and running an online business require that I have a fast, reliable internet connection. I’ve since disconnected my ADSL service, as Telstra didn’t want to do anything to fix it. I now use Mobile Broadband. Works well, data allowance is terrible and is costing me a fortune.


    The worst part about all of this, was I found how how NBN was going to install their so called “future proof solution” into our MDU. There’s HFC running in the street, there’s only single pair twisted copper lines in our MDU. As a network engineer I completely understand everything their doing, what I don’t understand is in 2018 you want to connect NBN using Fibre to the Node> Coaxial cable to the MDF> and then use the twisted pair cable into each apartment. How crazy is the NBN?

    How much money have you and will you waste on this? They’re going to use three different technology types to deliver NBN to our MDU. But then, I can’t order anything anymore because NBN have stopped ordering all services in my area.


    Tanya, please. Having a fast and reliable internet connection to ‘consume’ TV Shows/Movies may be a priority for NBN to deliver to the mum’s and dad’s. But for me, this will allow me to grow my knowledge, build a business and help me make it in this world. It’s 2018… This should be a non-issue. I just would like a decent internet service for less than the $200 a month I am spending on mobile broadband.


    To Malcom Turnbull,


    If you had any sense, you’d tell NBN to stop using copper. Change to FTTP or FTTC, right off the $50b you’ve spent. And apologise to all the citizen’s of Australia at how much of a mess this national infrastructure project is. Stop thinking you’ll make money from the NBN, it won’t happen.
  • Wayne Jensen
    commented 2018-02-09 11:26:25 +1100
    Hi Tanya,I am just so frustrated ,we have had fibre to the ‘PREMISES’ installed here at our residentual address for some time now and have an unlimited plan,I don’t run a business as yet but will be doing so again in the near future ,after receiving our new nbn service, things were not too bad, a little slower but I thought maybe it will get better as the system gets sorted out.Unfortunately things have only deteriorated (I ask myself, is this possibly due the fabled ‘Trickle Down Effect’?)

    I feel I have slipped back in time at least 15 years to my old, extremely limited ADSL plan (and that is when connectivity is actually available). I have spent successions of days without a connection, trying to track tools and other items coming from interstate ,it is extremely frustrating and stressful.

    If I wasn’t already here in Australia (I am 5th generation by the way and only mention that because we are quite established and won’t realisticly move), I would be thinking seriously that my childrens future, would be much brighter in New Zealand, (where I am sure many businesses, that rely on a half reasonable internet speed will be flocking) ,right now I am worried that this very email may not travel to it’s destination and time out and I will be left with an error message for all my trouble.

    I can only think of expletives to truly describe the situation Malcolm Turnbull and the coalition have placed this country in, spend that ‘other’ $65 billion on a decent NBN Turnbull and that will be good for EVERYONE ,AAAArggh!
  • patrick o'rourke
    commented 2018-01-18 21:34:09 +1100
    fixed wireless,upload speed consistantly faster than download,but overall very slow speeds.
  • Ray Clements
    commented 2018-01-10 21:13:25 +1100
    It’s Steven Conroy’s thought bubble that has caused a nightmare for everyone in Australia.

    So many problems not thought out. Our village has had to upgrade the emergency system at a cost of $40000. My all in one fax machine no longer works. Telephone calls are unreliable too.

    Turnbull may have been the cause of a slower system but put the blame where it should be with Steven Conroy.
  • Michel Syna Rahme
    commented 2018-01-04 16:16:06 +1100
    My telstra speed test screen shots show I average between 1-4 mbps. I’m temporarily living in a highrise apartment complex near Burleigh Heads and hoping that when I move shortly I will get a better connection.

    Whether it was a Labor or a Coalition project, one must expect some delays and issues when dealing with a multitude of contractors and subcontractors trying to rollout the NBN. It was never going to be easy!

    The difference would have been that by the end of that headache we would’ve had a super fast and reliable broadband under Labor rather than after all this headache being stuck with Malcolm Turnbull’s totally crap, substandard NBN?
  • Michel Syna Rahme
    commented 2018-01-04 16:14:38 +1100
    My telstra speed test screen shots show I average between 1-4 mbps. I’m temporarily living in a highrise apartment complex near Burleigh Heads and hoping that when I move shortly I will get a better connection.

    Whether it was a Labor or a Coalition project, one must expect some delays and issues when dealing with a multitude of contractors and subcontractors trying to rollout the NBN. It was never going to be easy!

    The difference would have been that by the end of that headache we would’ve had a super fast and reliable broadband under Labor rather than after all this headache being stuck Malcolm Turnbull’s totally crap, substandard NBN?
  • Michel Syna Rahme
    commented 2018-01-04 15:58:22 +1100
    The output and productivity of my business relies on an efficient and reliable NBN! The same can be said of the output and productivity of our country – both in metro and regional areas! Malcolm Turnbull promised an efficient and reliable NBN and failed categorically in this promise! I just can’t accept that he didn’t know that a NBN using old copper/foxtel and his fibre-to-the-node approach was not going to deliver! So, then, on what basis, precedent, reference, advice led him to push for such a solution? We are entitled to know specifically how he reached this conclusion! Otherwise, one must assume it was for ulterior motives, such as a deal with Rupert Murdoch to support his election via his web and monopoly of metro and regional newspapers in exchange for a second rate NBN that protects his pay-TV assets from online streaming (FOXTEL/TELSTRA deal), to name one likely motive. Therefore, Malcolm Turnbull put politics, his own interests, and the interests of his mates above the interests of the entire country and our future competitiveness – this is completely unacceptable and borderline criminal!

    I have had nothing but issues with my NBN via Belong since connecting, which is why Belong recently refunded all of my money along with many others – they can thank Turnbull for that loss of revenue. I would be totally willing to sacrifice and pay $12 more for a super fast and reliable NBN – that $12 would be easily earn’t back via increased productivity.

    SOME ISSUES: I have taken screen shots over the last 9 months of the telstra speed test which proves I am not receiving any where near the speeds I was promised – my internet was faster and more reliable at my previous residence via ADSL!

    I must upload and download large files into a shared onedrive on a daily basis for my work. When I do, I can’t use my computer for anything else and can’t even browse the internet properly because my whole connection slows down for hours while the files upload and download. This is 3rd world stuff delivered by Malcolm with our 1st world taxes – and then they want to give further tax cuts to the super rich and large multi-national corporations and thermal coal mining and unconventional gas companies! No sorry – I like many others must fight back!

    WE NEED FIBRE NOT COPPER! WE NEED FIBRE TO THE HOME NOT FIBRE TO THE NODE! WE NEED LONG TERM POLICIES NOT SHORT TERM CONS! A NATIONAL FIBRE NETWORK MIGHT COST MORE INITIALLY BUT WILL SAVE MASSIVE AMOUNTS OVER THE NEXT 30-50 YEARS!

    A few years ago I worked in operations for Careflight/Lifelight emergency helicopters and medical jets! Millions upon millions of dollars and jet fuel pollution could be saved every year from regional areas being properly NBN connected to online medical practitioners who would be able to assess and discern what patients really need, and that is but 1 example.